NHTSA Complaint #11719298 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the engine overheated, causing the engine temperature gauge to rise, and the check engine warning light to illuminate. Additionally, the coolant reservoir became empty after being refilled. The contact examined the vehicle and determined that the cylinder head was cracked. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 110,000.