NHTSA Complaint #11676768 — 2018 VOLVO XC90
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11676768 |
| Vehicle | 2018 VOLVO XC90 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
3 weeks ago we had the transmission module fail on our vehicle while it was being driven. According to Volvo forums, this is a multi-model year, multi vehicle issue for those with sunroofs. Accrding to the dealer in our case, the seal failed, and water runs into the compartment where the transmission module is located, causing it to fail. We had it happen twice, and both times on the highway, with the engine running ragged causing it ot accelerate and then quickly decelerate. There were 3 warnings that popped up-"Gear lever locked," "transmission acceleration performance reduced," and "Parking Brake unaavialble." It happened twice and and was towed to the dealer both times, as it was not drivable-once the vehicle was parked it would no longer move out of park. The first time the diagnosis and module reset was comped by the dealer (Borton Volvo, Golden Valley, MN) and the second time, the transmission module was "dried out," and the sunroof seal was replaced, which was just under $700. It is available to be inspected if necessary. The vehicle was a hazard to others on the road while it was "acting up." Dealer was familia with the issue. No inspection was done other than by the dealer Warning lamps as outlined above
Related Complaints for the 2018 VOLVO XC90
Other ELECTRICAL SYSTEM Complaints
#11657576
While actively driving into an intersection, driving on the street and or stopped at a light or at a stop the vehicle...
#11602688
This morning and a few days ago, ice cold water was dripping onto my control display pad and on me. The leakage came ...
#11509748
The contact owns a 2018 Volvo XC90. The contact stated that after coming to a stop at a stop signal, the vehicle lost...
#11499816
The car starting leaking water into the rear view mirror in June. This wouldn’t be much of an issue, but the cars com...
#11256252
WHEN THE CAR IS PARKED, I UNLOCK THE DRIVER'S DOOR, THE TAILGATE OPENS ON IT'S OWN (POSSIBLY INTO TRAFFIC) THEN AFTER...
Recent Complaints for the 2018 VOLVO XC90
#11715235
STRUCTURE:BODY
Rear Drivers door (left) fails to latch. Volvo has an updated part for better water ingress prevention, then the part...
#11711121
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
At random times the back doors will not open, from the inside or outside…hit all the unlock buttons and will NOT open...
#11691437
POWER TRAIN
My car completely locked up on the road and came to a screeching stop. This car is known for having the ERAD complet...
#11688273
POWER TRAIN
On 8/20/2025, my 2018 Volvo XC90 T8 suffered catastrophic failure of the Electric Rear Axle Drive (ERAD). The vehicle...
#11663103
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2018 Volvo XC90. The contact stated that the A/C unit failed to operate as needed, causing the HVA...