NHTSA Complaint #11256252 — 2018 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11256252
Vehicle	2018 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	September 17, 2019
Date Filed	September 17, 2019
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WHEN THE CAR IS PARKED, I UNLOCK THE DRIVER'S DOOR, THE TAILGATE OPENS ON IT'S OWN (POSSIBLY INTO TRAFFIC) THEN AFTERWARDS, EVERY TIME WHEN STARTING THE CAR, A "12V BATTERY CHARGING FAULT STOP SAFELY" ERROR OCCURS TWICE. IT SEEMS TO BE OK TO DRIVE, BUT IT IS NOT CLEAR AS TO WHETHER THE FAULT CAN CAUSE A SAFETY ISSUE, AS THE MESSAGE IMPLIES. SO MANY OF THE SYSTEMS IN THE CAR ARE ELECTRIC. THIS IS A REOCCURRING PROBLEM THAT HAS HAPPENED 4 TIMES NOW, AND VOLVO HAS NOT BEEN ABLE TO FIX IT.

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