NHTSA Complaint #11711121 — 2018 VOLVO XC90
LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA
Complaint Details
| ODI Number | 11711121 |
| Vehicle | 2018 VOLVO XC90 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
At random times the back doors will not open, from the inside or outside…hit all the unlock buttons and will NOT open. If this is not a massive safety issue, I don’t know what is…. If we get in a wreck and our car is on fire and we cannot instantly get ourselves or our children out quickly that’s a problem… if we wreck on the freeway and we see vehicles coming at us and we cannot quickly exit. This is a problem. For a car company to not address this it is gross negligence… we own a Ford focus it’s been taken in about three times for door recalls, but we never even actually had an issue…Volvo being a luxury car company and choosing to ignore this issue at the expense of the consumer has went on too long! This hasn’t happened only once, has happened sporadically multiple times
Related Complaints for the 2018 VOLVO XC90
Recent Complaints for the 2018 VOLVO XC90
#11715235
STRUCTURE:BODY
Rear Drivers door (left) fails to latch. Volvo has an updated part for better water ingress prevention, then the part...
#11691437
POWER TRAIN
My car completely locked up on the road and came to a screeching stop. This car is known for having the ERAD complet...
#11688273
POWER TRAIN
On 8/20/2025, my 2018 Volvo XC90 T8 suffered catastrophic failure of the Electric Rear Axle Drive (ERAD). The vehicle...
#11676768
ELECTRICAL SYSTEM
3 weeks ago we had the transmission module fail on our vehicle while it was being driven. According to Volvo forums, ...
#11676768
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3 weeks ago we had the transmission module fail on our vehicle while it was being driven. According to Volvo forums, ...