NHTSA Complaint #11715235 — 2018 VOLVO XC90

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11715235
Vehicle 2018 VOLVO XC90
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

Rear Drivers door (left) fails to latch. Volvo has an updated part for better water ingress prevention, then the part that was used to build the car. The problem is that water enters the moveable window, runs down the metal channel separation gthe fixed and moveable window, and enters the door latch mechanism. This is extremely dangerous, in that the door may appear closed, and the vehicle may allow the driver to move forward or backward, but the door is not latched and can fly open leading to death! This is an issue known by Volvo, hence the updated OEM replacement part, however they are grossly negligent in not reporting or self recalling vehicles for this issue.

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