NHTSA Complaint #11499816 — 2018 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11499816
Vehicle	2018 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	January 2, 2023
Date Filed	January 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The car starting leaking water into the rear view mirror in June. This wouldn’t be much of an issue, but the cars computer system for drive assist is located in this area and has caused the car to malfunction in all areas. This XC90 pilot assist is now malfunctioning causing a huge safety issue. This is apparently a known problem with their cars with the panoramic sunroof, but is now a safety hazard. The Volvo dealership did not fix the issue and is now happening again effecting all of the electrical system.

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