NHTSA Complaint #11672893 — 2017 FORD EDGE

I am filing this report due to a serious and costly engine failure in my 2017 Ford Edge Titanium with the 2.0L EcoBoost engine. My vehicle has always been properly maintained and I recently experienced pre-mature engine issues at only 93,000 miles. The issue began with rough starts, hovering RPMs, and eventually led to a complete engine failure. My mechanic diagnosed the problem as coolant intrusion into the engine, which I have since learned is a known issue covered by Ford’s Technical Service Bulletin TSB 19-2208. It appears most people begin experiencing this issue at 50,000-90,000 miles. The cost to replace the engine is between $8,000 and $9,000, and my vehicle is no longer under warranty. I am still paying off this car, which makes this financially devastating — and this failure occurred well before the end of a reasonable engine lifespan. I’m concerned this issue poses a safety risk, as coolant loss and engine failure could happen suddenly while driving. Ford has not issued a recall or formal repair program, despite hundreds (if not thousands) of similar complaints online. I respectfully urge the NHTSA to investigate the 2015–2018 Ford Edge with the 2.0L EcoBoost engine for a potential recall or safety action related to premature engine failure due to internal coolant leaks.