NHTSA Complaint #11668642 — 2017 FORD EDGE

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. In addition, there was white smoke coming from the exhaust pipe. No warning light was illuminated. The vehicle was driven to the shoulder of the roadway and turned off. The vehicle was restarted and taken to the dealer where it was diagnosed with engine failure. The contact was informed that the failure was due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.