NHTSA Complaint #11664294 — 2017 FORD EDGE

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The independent mechanic refilled the coolant reservoir. The contact stated that on a separate occasion, while driving 70 MPH, the engine overheated, causing the contact to wait for a while for the engine temperature to cool down. The vehicle was restarted; however, the failure reoccurred on 4 separate occasions. The contact stated that while the vehicle was at the residence, her husband checked the vehicle and the coolant reservoir was empty, and the vehicle failed to restart. The vehicle was not repaired after the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 60,000.