NHTSA Complaint #11663203 — 2020 JEEP CHEROKEE POWER TRAIN

Complaint Details

ODI Number	11663203
Vehicle	2020 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	May 27, 2025
Date Filed	May 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Hard shift 70-80 mph, lost drive power output. No response to gas pedal while engine remained on. I turned on hazards and moved to the emergency lane as the car was coasting to a stop. I caught a glimpse of 4WD or AWD something and it disappeared before I could read it all. I was about to approach an off ramp from the highway emergency when at a slow speed perhaps 30 mph or so output returned and I was able to complete driving home. This is the first time it was more than just jerky clunky shifting. Vehicle has 69,858 miles.

Related Complaints for the 2020 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11716796 — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning...

#11716808 — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. T...

#11714417 — January 30, 2026 — Bad PTU on 2020 Jeep Cherokee. It is out of any warranties and a know issue among this vehicle line. Current recall ...

#11714446 — January 30, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown...

#11712758 — January 22, 2026 — Received "SVC FWD" light on the dash. Four wheel drive stopped working. I was able to continue driving with front w...

Recent Complaints for the 2020 JEEP CHEROKEE

#11719637 — ENGINE — February 21, 2026 — Oil filter housing 3.2 motor. Plastic housing leaking with oil smell while driving. Could cause fire in engine bay.

#11716808 — ENGINE — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. T...

#11714516 — AIR BAGS — January 30, 2026 — I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resu...

#11710341 — FUEL/PROPULSION SYSTEM — January 12, 2026 — Issue #1: Fuel pump failure, had to completely replace the fuel pump at approx. 60,000 miles. Approx. $1,300 repair...

#11707889 — UNKNOWN OR OTHER — December 30, 2025 — PTU failure needs replacements... 4k to fix. Safety issue and should be a recall.