NHTSA Complaint #11657589 — 2017 FORD EDGE

Coolant Intrusion on EcoBoost 2.0L engine, cylinders #2 and #3 due to head gasket failure. Failure is due to open deck coolant system on engine re-design which was done on 2017- 2019 model years. The engine redesign (to get more horsepower) required more cooling so they "channeled" coolant between the cylinders leaving very little space for head gasket to seal. The only "fix" (see their TSBs) is to replace the entire long block on the vehicle. This replacement long block is not the same design, but a instead is a new one which has been re-engineered specifically because of the faulty design mentioned above. The cost quoted to do this through the Ford dealer that sold the car when it was new is $7,608.12. Ford customer service has been asked for financial assistance and has refused to provide any financial support. The vehicle in question only has 59,652 miles on it. TSBs issued re this are: 19-2346 and 22-2229