NHTSA Complaint #11653459 — 2017 FORD EDGE

The car started burning through coolant. A pressure test was done to determine if there way a leak, and there wasn’t. About a week later it missed when I started the car and the check engine light came on. The light was from code P0304 which is a 4th cylinder misfire. This is posted as a service technical bulletin by Ford. As we drove the car it started to misfire while driving. I was worried it would stop running while I was driving. We took the car to AutoNation Westlake Ford. They determined it is coolant intrusion into the 4th cylinder and it is from a design flaw with the engine. It is a mechanical defect due to poor engine design. The entire engine needs replaced. I have called Ford customer service and they said there is nothing Ford can do to even assist with the $11,000 repair of the car. I am left with a car I cannot drive due to safety concerns for myself and others on the road. I either try to figure out how to pay $11,000 for the repairs or scrap the car and have nothing to show for it. It is in amazing condition. 104,000 miles. I have pictures attached of the bore scope used to see where the leak is happening. The coolant is seen on the mating surface of the engine block and running down into the 4th cylinder. You can see the previous trails of fluid all along the side of the engine as well.