NHTSA Complaint #11653051 — 2017 FORD EDGE

March 9, 2025 Big O installed 4 new tires on my 2017 Ford Edge w/Eco boost engine. March 22, 2025 engine light came on while driving. Because I just had it at Big O, I took it back to them to check. March 24, 2025 Big O diagnosed my car when code P0303 came on. Spark plugs were good, but technician saw via camera that coolant was leaking into the engine. I was told to call Ford & that I probably had to replace the entire engine. I called Groove Ford. Service manager confirmed with that code that I needed a new engine. It was out of warranty & had no recalls yet. I have always taken great care of my car & was shocked to hear this! From my research, Ford has known about this problem for years. I reported it to Ford customer service & got a claim number. They also said they won't provide financial assistance. This is my 2nd Ford & I'm REALLY disappointed with them. There are hundreds of people like me that have this problem with their Ford vehicle. A recall needs to be done!