NHTSA Complaint #11651871 — 2017 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11651871
Vehicle 2017 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

2017 Ford Edge begin overheating. Diagnostic test revealed a cracked block & coolant consumption issues. This vehicle has a 2.0 Ecoboost with open block design. The diagnostic test was performed by Jones Automotive, Germantown TN. Since the vehicle isn't drivable, it has not been taken to a Ford dealership. What I've ended up with in a mixture oil and coolant with a sludge consistency filtering throughout the engine which is now a non-operational vehicle with ~ $5,000 payoff. As far as safety is concerned, this vehicle was in danger of the engine catching fire. The only warning received was the engine overheating which prompted me to take it our ship to determine the problem.

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