NHTSA Complaint #11647706 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated that upon attempting to accelerate on a neighborhood street at 10 MPH, the vehicle started losing automotive power, and the vehicle proceeded to slow down, and then shut off. The engine coolant light was illuminated, with the low coolant message displayed on the instrument panel. The vehicle was towed to a dealer where the vehicle was diagnosed, and the contact was advised that due to coolant intrusion, the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 168,000.