NHTSA Complaint #11645023 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated that while pulling out of the driveway and attempting to make a turn onto the street, the vehicle stalled. The vehicle was towed to the used car dealer where it was purchased. The dealer added coolant to the coolant reservoir and informed the contact that the vehicle was experiencing excessive coolant consumption due to a possible coolant leak. The contact was advised to monitor the coolant level. The vehicle was not diagnosed or repaired. Additionally, the contact stated while driving at various speeds, there was an excessive amount of fumes entering the cabin of the vehicle through the A/C vents, causing the contact health concerns. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.