NHTSA Complaint #11627762 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated that while depressing the accelerator pedal excessively, the vehicle would respond as needed. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that coolant was leaking into a cylinder and the cylinder was cracked. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The contact became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The dealer was contacted and confirmed that the VIN was not included in the recall. The contact called a second dealer, Brandon Ford (9090 E Adamo Dr, Tampa, FL 33619, (813)246-3673); and it was confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure and file a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.