NHTSA Complaint #11619317 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated that the low coolant level warning light was illuminated. The contact stated that coolant was added approximately every 7 days. The vehicle was taken to the dealer where it was diagnosed and repaired; however, the contact was unaware of the diagnostic result or what repair was performed. The contact stated that the failure recurred 9-months after the repair. The vehicle had been taken to the dealer who was unable to determine the cause or location of a coolant leak. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 141,721.