NHTSA Complaint #11608796 — 2017 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11608796
Vehicle 2017 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I took my Ford Edge in for a routine oil change in March 2024 and I received a call from the dealership that my car had an internal coolant leak. The technician told me this was a well known issue with these Ford engines and I need to replace the engine and it would cost approximately $10,000. I have seen that other cars with engines like mine have been recalled but my VIN was not on the recall list. I called Ford and was told they could not help me but I should save all receipts in case it gets added to the recall list. I believe that this should be taken care of by the Ford Corporation as it is a known engine defect and not caused by standard use of the vehicle.

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