NHTSA Complaint #11601082 — 2018 VOLVO XC90

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11601082
Vehicle	2018 VOLVO XC90
Component	UNKNOWN OR OTHER
Date of Incident	July 10, 2024
Date Filed	July 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

Rear passenger door handle inoperable from both inside and outside the car. A quick google search shows this is a common, well known issue in all 2016 - 2024 and beyond Volvo XC90s. Concerning is this prevents egress from the vehicle in case of emergency. Confirmed issue exists while car is unlocked and child locks deactivated as can be seen in video. Rear driver door works as appropriately, rear passenger fails to open. No warning lights or codes. Issue first appeared 7/10/2024 and persists. Door cannot be opened. Videos available upon request.

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