NHTSA Complaint #11567895 — 2017 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11567895 |
| Vehicle | 2017 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
The check engine light went on so I took it to the Ford Dealership. They couldn't find an immediate problem so they scheduled me for an appointment the next week. I dropped the car off today and they had it all day, finally dropping the bombshell that there was a coolant leak into cylinder 2 and I need an entirely new engine for $7k or I could sell my car and buy a new one. I'm still in shock and am doing research and apparently this is a HUGE documented problem: [XXX] and [XXX] I have been saving money to take my [XXX] parents and my 13 and 9 year old sons to Ireland in July and I am beside myself because now I can't afford it. Please don't let Ford get away with this. My car is 6 years old with 70k miles on it, I shouldn't need a new engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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