NHTSA Complaint #11564573 — 2014 FORD ESCAPE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11564573
Vehicle 2014 FORD ESCAPE
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 153,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated while driving uphill at 35–45 MPH, there was white smoke coming from the tailpipe. The vehicle went into LIMP Mode and lost motive power. The engine temperature rose to a HOT level. There were no warning lights illuminated. The contact was able to veer off the roadway. The contact stated who is an independent mechanic completed a diagnostic test and indicated that there were codes for the cylinder head, overheating, and cam position sensor fault. There was coolant entering the cylinder head and exiting through the tailpipe. The manufacturer was contacted and informed the contact about a software program and referred the contact to the local dealer and the NHTSA Hotline. The failure mileage was approximately 153,000.

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