NHTSA Complaint #11562591 — 2017 FORD EDGE

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant loss. The dealer performed a coolant pressure test and determined that coolant was leaking into the head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The contact stated that the vehicle was previously taken to the dealer for the recurring failure; however, the cause of the failure could not be determined. The dealer had previously replaced the spark plugs, but the failure persisted. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 27,425.