NHTSA Complaint #11558552 — 2017 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11558552 |
| Vehicle | 2017 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
Our 2017 Ford Edge experienced engine problems that are linked to a service recall Ford Motor Company issued on 2016 - 2018 Ford Edge vehicles related to coolant leaks & head gasket failures. Ford is refusing to fully cover costs to replace the engine which was inspected by an authorized Ford Dealership service department & determined to have coolant entering engine cylinder. Providing clear evidence that the engine is failing under the same pretense as the recall issued by Ford. Out of pocket costs to replace were $4,833.12 paid to McMullen Ford. We are seeking reimbursement of out of pocket costs.
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