NHTSA Complaint #11550111 — 2017 FORD EDGE

The contact’s wife owns a 2017 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the parking brake inadvertently actuated. The contact stated that he was notified by his wife of the failure. The contact was able to direct his wife on how to disable the parking brake. The contact’s wife was able to disable the parking brake to proceed driving the vehicle. The vehicle was taken to Monroe Brakes, but the failure could not be duplicated. The contact then stated that on a separate occasion while his wife was driving at an undisclosed speed, the wheels locked. As a result, smoke was seen coming from the wheels. The contact’s wife was able to veer to the side of the road and disabled the parking brake. The electric parking brake warning light illuminated; the emergency brake limited function warning was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the brake actuator, the brake motor, and passenger’s side wiring assembly needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 70,000.