NHTSA Complaint #11545547 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the vehicle had experienced rough idling and was taken to the local mechanic who diagnosed that engine coolant was present inside cylinder #3. The contact was advised to take the vehicle to the local dealer for service. After retrieving the vehicle, while driving approximately 25 MPH, the message "Engine Overheating" had displayed. Upon inspection it was discovered that there was no coolant inside the reservoir however, there was no visible coolant leaks found. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 74,000.