NHTSA Complaint #11539258 — 2017 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11539258
Vehicle	2017 FORD EDGE
Component	ENGINE
Date of Incident	August 15, 2023
Date Filed	August 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Took the 2017 Ford Edge for regular service, oil change, etc. Noticed the engine light on the dash panel came on. Independent Mechanic informed me that there was a leak of coolant into Cyl #3 of the engine. Recommended that we take the car to a dealership as it has only 49,689 miles on it. Vehicle is running fine at the time, no smoke or loss of coolant. Drove to the dealership the same day and they confirmed that there has been a service bulletin issued on the vehicle's engine due to coolant leaking into the cylinders, causing engine failure. Waiting for dealership to have an open service bay to use to find the exact problem.

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