NHTSA Complaint #11537422 — 2019 FORD FLEX

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11537422
Vehicle	2019 FORD FLEX
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	July 15, 2023
Date Filed	August 9, 2023
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rearview camera displayed an inverted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000. The VIN was unavailable.

Related Complaints for the 2019 FORD FLEX

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11714235 — January 29, 2026 — See attached document for complaint.

#11686348 — September 10, 2025 — See attached document for complaint. I am writing because back in January I received a notice of recall to have the ...

#11671583 — July 7, 2025 — Re: Ford RECALL Manufacturer Recall Number24S75 NHTSA Recall Number24V951 Recall Status Recall Incomplete, remedy not...

#11650997 — March 27, 2025 — My camera (rearview) had been dysfunctional for quite sometime and I could not use it. I finally got it fixed 1/9/25 ...

#11633517 — January 1, 2025 — Rear backup camera stopped working

Recent Complaints for the 2019 FORD FLEX

#11717601 — BACK OVER PREVENTION — February 12, 2026 — The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure...

#11717601 — STRUCTURE — February 12, 2026 — The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure...

#11717355 — SUSPENSION — February 11, 2026 — The contact owns a 2019 Ford Flex. The contact stated that while driving at 35 MPH, the contact lost control of the v...

#11716860 — STRUCTURE:BODY — February 9, 2026 — I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B...

#11716860 — VISIBILITY/WIPER — February 9, 2026 — I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B...