NHTSA Complaint #11536763 — 2017 FORD EDGE

In June our 2017 Ford Edge's check engine light came on. We took it to our mechanic who told us it would need a new engine block due to leaking coolant, but that they don't do that. He told us there is a TSB out and advised us to take it to the dealership. We took it to West Hills Ford in Bremerton on July 15 and they confirmed it has the known defect and that it does need a new engine due to the coolant intrusion. For reference, my car has less than 30,000 miles on it, but it is past the 5 year mark that Ford will cover. West Hills Ford has had our car for 3 weeks without working on it because we are trying to get our extended warranty to help cover the cost of a new engine. We are lucky that we dropped it off when we did because we have read about this known issue causing smoke, and even the car catching on fire!