NHTSA Complaint #11529479 — 2017 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11529479 |
| Vehicle | 2017 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
As I approached 50,000 miles on my car, I started to notice the car rumbling when I turned it on. Increasingly, I also started to hear the sound of water rushing towards the front of the car upon starting the vehicle as well as occasionally when I would brake while driving. On a few occasions, it took me several attempts to start the vehicle, or I would need to hold the push to start button for a longer period of time to start the car. Shortly after reaching 50,000 miles, the check engine light came on. I brought it to my local mechanic who told me the problem was caused by a 3rd cylinder misfire, which could be due to a possible cracked gasket. He suggested that I bring it to the dealership where I purchased the car, and that they would be aware of the issue, as it is a known issue in the 2017 Ford Edge. After investigating the issue and running a test to confirm, a mechanic at the Ford dealership in Danbury, CT confirmed the issue was related to a cracked gasket that was leaking coolant into the engine. Coolant leaking into the engine is obviously a very serious issue as the lack of coolant can cause the engine to overheat, smoke, and can even result in an engine fire. Fortunately, this issue has not caused an accident, so the police, manufacturer, or insurance representatives have not inspected the vehicle yet to my knowledge. The car is available for inspection upon request at Colonial Ford in Danbury, CT and is currently awaiting a response from Ford Corporation. Unfortunately, the car's 5 year warranty expired in October 2022, nearly 10,000 miles short of the alternative warranty. A Google search reveals many people have had this issue with the 2017 Ford Edge. A recall should be issued to prevent serious injury and potentially death due to the faulty pieces that were used by the manufacturer to build this engine. I am trying to work with Ford to cover the cost of repairs, but so far they have been unwilling to help as the car is outside of the warranty period.
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