NHTSA Complaint #11523366 — 2017 FORD EDGE

1) Component failure is the engine block. I have 77K miles and have recently had my Check Engine light appear. After spending several hundred dollars to have sparkplugs and the Cylinder #2 tube replaced, the issue persisted. I then started to realize my coolant reservoir was very low, so I added coolant - but I noticed I was losing coolant on a daily basis, not only that, my engine, at start-up, was very, very rough with a lot of white smoke coming out of my exhaust. After doing some research, I then learned, that the problem is coolant intrusion into the #2 cylinder, which will require an entire engine replacement. Several times last week and this week I was driving and had my overheating warning flash on - my engine temperature gauge was in the red area as my engine was overheating due to loss of coolant. At one point, I thought I was going to blow-out my engine while going 65mph - it was frightening since I had my ten year old daughter with me. I got home and refilled the coolant immediately. A couple days later my engine overheated again taking my daughter to school. We only have one car, so this is incredibly nerve-racking, extremely stressful and very, very disappointing. 2) My and my family's safety is being compromised by what appears to be a known issue on 2017 Ford Edge cars. I have learned there is a TSB on this issue, but no recall. 3) The issue has not been confirmed by a technician. 4) My car has not been inspected by anyone other than the service technician who replaced my sparkplugs. 5) I had the Check Engine light appear for the last three weeks; since the first few days of May, 2023. Expenses: I have had to pay about $500 already, but I was told by two Ford dealers that the cost for an engine replacement was $8,000 and $10,000 respectively. Why should I have to pay for a known Ford issue of this magnitude? And why should I have to place my family's safety in jeopardy, we only have one car, every time we have to take the car to go somewhere?