NHTSA Complaint #11520627 — 2017 FORD EDGE

The contact owns a 2017 Ford Edge. The contact stated that when the vehicle was taken to an independent mechanic for routine maintenance, the mechanic diagnosed that an ignition coil needed to be replaced. The vehicle was repaired; however, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact also stated that after starting the vehicle, the vehicle was shuddering with blue smoke coming from the exhaust. Additionally, the contact also noticed that there was rapid coolant loss without a leak. The vehicle was taken back to the independent mechanic, where the contact was advised to take the vehicle to a local dealer for further diagnostic tests. The vehicle was taken to a local dealer, where it was diagnosed and determined that another coil needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated intermittently. The vehicle was then taken back to the dealer, where it was diagnosed that the engine needed to be replaced; however, the warranty had expired. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 59,000. The VIN was unavailable.