NHTSA Complaint #11514388 — 2017 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11514388 |
| Vehicle | 2017 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
About the car in January of 2022. I was told By more than one ford motor company service employee that ford motor company only installs new engines when an engine fails and has to be replaced. In a nine month period the car has had four new engines and two turbos. I learned after it needed the 2nd asylum. At the dealership who installed the 1st engine put a junk yard motor in it claiming it was new from Ford motor company. The parts numbers that are on the receipt are in fact ford motor company parts numbers. When the motor was taken out for the 2nd engine to be put in it I saw it with the service manager it had rushed all over it and a. Two thousand fourteen stamp on the back of it. They refuse to even acknowledge this and do anything about it. Meanwhile in one year I have over $40000 in cost for toes hotels and rental expense that they refuse to acknowledge. I have had the car maybe 4 months out of the past 15 because of its continued breakdowns and engine replacement requirements. All of these issues started. Less than twenty four hours after purchasing and receiving my vehicle. This is a very shortened version and detail of my. Experience with the Ford Edge I bought 2017 model in January of 2022. I have plenty more documentation pictures. Emails et cetera. Regarding. Nightmare of A. Vehicle and each? Breakdown That has happened time and time again. Car is back at a dealership now awaiting its 4th engine and God. Knows what else Ford. Needs? To. Recall this ego boost. Motor and make it right for all the customers that have lost so much money and had so much. Frustration with something they thought and were told would be a reliable safe car for their family period. In total I have over seventy five thousand dollars in a two thousand seventeen ford edge that I have owned and paid off all inside of the past year. This vehicle has put me in so much debt that my credit is now ruined. I have put just as much money in rental cars as I did. Pay for this vehicle and it
Related Complaints for the 2017 FORD EDGE
Other ENGINE Complaints
#11718538
I have a 2017 Ford Edge with the famous coolant intrusion problem that has now caused me to need a new engine and For...
#11717118
Coolant intrusion into cylinder 2 causing misfire in cylinder 2 and subsequent P0302 error code. Coolant level drops...
#11716647
TSB 19-2349 Oil and Coolant leaked into engine cylinders causing the car to blow white smoke, runs rough and now the ...
#11716828
On appx 2/1/2026, when accelerating over 50mph to enter the highway, the car started to violently shake would not acc...
#11714102
Coolant leaked into the engine cylinders. This issue leads to severe overheating, head gasket failures, and total eng...
Recent Complaints for the 2017 FORD EDGE
#11718696
SERVICE BRAKES
On February 14th while operating the vehicle I experienced a braking failure where the brake pedal went to the floor ...
#11717229
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Bra...
#11716934
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Bra...
#11716631
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Bra...
#11715810
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Bra...