NHTSA Complaint #11488922 — 2020 JEEP CHEROKEE POWER TRAIN

Complaint Details

ODI Number	11488922
Vehicle	2020 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	September 20, 2022
Date Filed	October 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Starting mid 2022, the vehicle was having trouble shifting into passing gear upon highway acceleration. It seemed to get stuck at 45 MPH before shifting into a higher speed, putting me at risk. Subsequently, In September 2022, I brought vehicle in for oil change. The mechanic put the car on a lift and found that the passenger front axle boot was torn, and fluid was leaking from the axel joint. I brought the car to the dealership for repair. The transmission problem was a needed computer update. The axel boot and axel half was replaced. The troubling aspect of this is that no warning lights came on for any of these issues.

Related Complaints for the 2020 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11716796 — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning...

#11716808 — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. T...

#11714417 — January 30, 2026 — Bad PTU on 2020 Jeep Cherokee. It is out of any warranties and a know issue among this vehicle line. Current recall ...

#11714446 — January 30, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown...

#11712758 — January 22, 2026 — Received "SVC FWD" light on the dash. Four wheel drive stopped working. I was able to continue driving with front w...

Recent Complaints for the 2020 JEEP CHEROKEE

#11719637 — ENGINE — February 21, 2026 — Oil filter housing 3.2 motor. Plastic housing leaking with oil smell while driving. Could cause fire in engine bay.

#11716808 — ENGINE — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. T...

#11714516 — AIR BAGS — January 30, 2026 — I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resu...

#11710341 — FUEL/PROPULSION SYSTEM — January 12, 2026 — Issue #1: Fuel pump failure, had to completely replace the fuel pump at approx. 60,000 miles. Approx. $1,300 repair...

#11707889 — UNKNOWN OR OTHER — December 30, 2025 — PTU failure needs replacements... 4k to fix. Safety issue and should be a recall.