NHTSA Complaint #11474714 — 2017 FORD EDGE

The engine in our 2017 Ford Edge leaks coolant into the cylinders, causing misfire and posing a fire hazard. We took our vehicle into the shop due to a check engine light and low coolant warning that came on randomly and were informed we needed a new engine. The check engine light never blinked to alert us of the misfiring cylinder. The mechanic noted that cylinder 1 was "full of coolant." The service advisor cited a technical service bulletin 22-2224 that detailed the defect of the engine on several models of vehicles across several years. There is no recall on the defect. The service advisor stated that Ford has been aware of the issue for years and redesigned the engine as a result. We were never notified about the potential issue.