NHTSA Complaint #11453006 — 2017 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11453006 |
| Vehicle | 2017 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Bought vehicle new at a dealer, never one problem and every service completed at the dealership. No warning, 2 days ago I went to start my car and it idled then shut off. Check engine light popped on, quickly after another screen popped up and said coolant above temperature. Immediate drove a mile to the ford dealership to be advised they could not see me, but maybe get to it next week. But, I should.not drive it off the lot. Long story short, had it towed to my home dealership about 120 miles away, they looked the following day only to advise coolant was leaking into the engine and this is a known issue! Of course, warranty expired 5k miles ago ( 5 months) and they are asking me to replace the entire engine at my cost for about $8500! The car is just over 4 years old, 2017 edge. I also find it hard to believe that I just did the 80k mile service 3 weeks ago and somehow nothing was wrong at that time. Still owe money on a car that I either can't drive or have to pay $$$$.
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