NHTSA Complaint #11450000 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated that while his son was driving at an undisclosed speed, the vehicle overheated and there was smoke coming from the vehicle. The vehicle was towed to the independent mechanic, who diagnosed that the turbo and wiring harness was burnt, and there was coolant leaking in cylinders # 2 and # 3. The mechanic replaced the turbo, wiring harness, and valve cover gasket; however, after the repairs, the mechanic discovered there was a cracked head gasket. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 106,000.