NHTSA Complaint #11447908 — 2017 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11447908 |
| Vehicle | 2017 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
In early December, the vehicle was at approximately 80,000 miles and scheduled for an oil change. A CEL illuminated the day before the oil change. Firestone changed the oil and advised that two codes came on during a code scan: P0302 and P0316. I made an appointment at Complete Car Car for their first available appointment a week out. In the intervening week, the vehicle had a rough idle for the first thirty seconds after startup. The second mechanic pulled the same codes and put a scope into the engine. The scope confirmed that there was a crack in the No. 2 cylinder that was allowing coolant into the engine. They advised that the car would likely need a new engine. They provided TSB 19-2346 and recommended I take the vehicle to the Ford dealership for further investigation. Classic Ford states that the vehicle will require a new engine at a cost of $7,500. Dealership cautioned against any additional miles being put on car, since a failure could result in damage to transmission. Will ask dealership for photos of damage engine components, but current engine will be kept by dealership once new engine arrives.
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