NHTSA Complaint #11442041 — 2017 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11442041 |
| Vehicle | 2017 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
My car stated hesitating when you’re trying to accelerate and slightly shaking a couple days before my check engine light turned on. I took it to a local mechanic which informed me they did a test and my coolant mixed with the oil. They made a call to Ford and was informed that the only option was to replace the whole engine. He was unable to repair it because understaffed went to two other mechanics and they also were unable to help. My car is now with Ford dealership for more than 2 weeks and was just again diagnosed for $159 and they once again confirmed I will need a whole new engine at just over 70,000 miles $8400 and no idea when they will be able to get the parts in… could be 3 months.
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