NHTSA Complaint #11437817 — 2014 FORD ESCAPE

Vehicle continues to lose coolant. No visible leaks. Vehicle previously tested for coolant loss. Dealership performed pressure test. Tested satisfactory. Problem has persisted. FORD has issued a recall for coolant loss. Contacted FORD, told my vehicle is not on the recall list. My vehicle has the 1.6l ecoboost engine that has a known problem of coolant leaking into the cylinders. FORD customer service is unable to explain why my vehicle is not part of the recall, only saying my VIN is not part of the coolant recall. At some point my vehicle will suffer catastrophic engine failure or a fire. FORD has put coolant level sensors in vehicles with this engine. This does not solve the leaking problem, but at least monitors coolant level. My VIN strangely does not qualify for this.