NHTSA Complaint #11426000 — 2017 FORD EDGE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11426000
Vehicle	2017 FORD EDGE
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 20, 2021
Date Filed	July 22, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I have a ecoboost engine on my Ford Edge that has known issues from Ford. Currently after driving past the 60k mile warranty cylinder 4 on my engine started leaking coolant into the engine block. I took my car to Ford to get it checked because I started to get notifications that the engine was overheating while in the car with my toddler. The mechanic informed me later that there was a TSB 19-2346 on my car and many others like it. I was told Ford would no help in anyway with replacing the engine. There was supposed to be a sensor inside my car to let me know about the coolant levelling dropping the way they have been but there wasn’t even that. The car only let me know of the issue at the end when it started overheating to dangerous levels

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