NHTSA Complaint #11406879 — 2017 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11406879
Vehicle	2017 FORD EDGE
Component	ENGINE
Date of Incident	April 2, 2021
Date Filed	April 7, 2021
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

ENGINE LIGHT ON MY 2017 EDGE CAME ON WHEN I STARTED IT. THE CAR WAS SHAKING AND RUNNING ROUGH. TOOK IT TO DEALER WHO SAID WHEN THEY TRIED TO REPLACE THE SPARK PLUGS, THEY BROKE ON OFF. THEY THEN DISCOVERED THE BLOCK CRACKED AND COOLANT GOT INTO THE CYLINDERS. THE ONLY FIX ACTION IS TO REPLACE THE ENGINE. THIS IS A COMMON PROBLEM THAT FORD NEEDS TO ACKNOWLEDGE.

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