NHTSA Complaint #11403724 — 2017 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11403724
Vehicle 2017 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage 42,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

CHECK ENGINE LIGHT CAME IN. TOOK CAR FOR REPAIR WAS TOLD IT WAS THE SPARK PLUGS. WEEK LATER CHECK ENGINE CAME BACK IN. WAS TOLD IT WAS MISFIRE CODES THEN CLEARED. WEEK LATER (3RDWEEK IN ROW) HEARD SWOOSHING SOUND LIKE LIQUID RUNNING TOWARDS THE FRONT OF CAR WHERE THE HEAT VENTS LOCATED AND CHECK ENGINE BACK ON WITH CAR GAS MILEAGE DECREASING FROM 147 MILES TO 25 MILES DURING A 5 MIN RIDE TO DEALERSHIP. TOLD LOW COOLANT AND COOLANT LEAKING INTO ENGINE THUS DESTROYING ENGINE. ENTIRE ENGINE NEEDS TO BE REPLACED. CAR HAS 42000 MILES ON IT.

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