NHTSA Complaint #11328321 — 2020 JEEP CHEROKEE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11328321
Vehicle 2020 JEEP CHEROKEE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 950 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

VEHICLE STALLS ANYTIME IT IDLES OR COMES TO A STOP. STALLS WHILE IN REVERSE OR DRIVE. STALLED SEVERAL TIMES IN REVERSE BACKING OUT OF DRIVEWAY. STALLED WHILE TRYING TO GO STRAIGHT AFTER COMING TO A STOP AT A STOP SIGN. STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TRYING TO MAKE A LEFT TURN AFTER BEING STOPPED, WAITING ONCOMING TRAFFIC TO CLEAR. STALLING IN AN INTERSECTION COULD HAVE CAUSED SERIOUS INJURY OR DEATH TO MYSELF OR PROCEEDING ONCOMING TRAFFIC THROUGH THE INTERSECTION. WHEN VEHICLE STALLS, THE EMERGENCY PARKING BRAKE IS ACTIVATED AND REQUIRES THE CAR TO BE PUT IN PARK AND RESTART THE VEHICLE. AFTER STALLING, ENGINE HAS A HARD TIME STARTING AGAIN. CHECK ENGINE LIGHT COMES ON AFTER STALLING. VEHICLE WAS PURCHASED NEW WITH 10 MILES ON ODOMETER. CURRENTLY HAS 950 MILES ON ODOMETER AND IS NOT DRIVABLE. AFTER TRYING TO FIND THE PROBLEM FOR OVER A WEEK, MY LOCAL JEEP SERVICE CENTER SAID THAT THEY FOUND RAW FUEL IN THE HOSE FROM THE PURGE VALVE, CHARCOAL FILTER, AND OTHER COMPONENTS. FUEL IS OVERFLOWING INTO THESE COMPONENTS OF THE VEHICLE, WHICH IS A MANUFACTURING ISSUE. FUEL PUMP IS SAID TO NEED REPLACED, WHICH IS A VERY COMMON PROBLEM WITH 2019 MODELS. THIS NEEDS TO BE RECALLED ON 2020 JEEP CHEROKEES, AS WELL. *TR

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