NHTSA Complaint #11325445 — 2014 FORD ESCAPE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE LUG NUTS WERE SWOLLEN DUE TO A MANUFACTURING DEFECT. THE CONTACT STATED THAT IT WAS DIFFICULT TO REMOVE THE LUG NUTS IN ORDER TO CHANGE OR REPLACE THE TIRES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO REMOVE THE LUG NUTS. THE CONTACT CALLED CURRIE MOTORS FORD OF VALPO (2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 336-1373), AND INFORMED THE DEALER OF THE FAILURE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 112,000.