NHTSA Complaint #11449173 — 2014 FORD ESCAPE

I had a blowout on my left driver tire. We were on a interstate highway. The Highway patrol was unable to get the lug nuts off to change the tire. I had the tire iron that came with the car and the Highway Patrol had a 4 way tire iron. None of them were able to get the lug nuts off. When I had it towed to a Ford dealer I was told that this is a problem with all the Ford Escapes. The lug nuts swell up and cannot be removed. I was told to get the lug nuts changed out and I would not have this problem. I did this at my expense. Why is Ford not required to change these out at their expense and why were we not notified before I had this blowout out on a interstate???? It cost me $150.00 to get all the lug nuts replaced.