NHTSA Complaint #11270600 — 2018 HYUNDAI SONATA STEERING

Complaint Details

ODI Number	11270600
Vehicle	2018 HYUNDAI SONATA
Component	STEERING
Date of Incident	June 30, 2019
Date Filed	October 24, 2019
Mileage	22,179 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING AND MAKING LEFT OR RIGHT TURNS, THE STEERING WHEEL MADE A RUBBING SOUND. THE VEHICLE WAS TAKEN TO AUTONATION HYUNDAI MALL OF GEORGIA (3445 BUFORD DR, BUFORD DR, GA 30519, (770) 674-6079) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBERS: 15991414 AND 16278343. THE FAILURE MILEAGE WAS APPROXIMATELY 22,179.

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