NHTSA Complaint #11666015 — 2018 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11666015
Vehicle 2018 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

On 05/27/2025, my rear back-up camera started to malfunction. Last week my dash started to malfunction electronically. When I would start my vehicle, all of the lights would start to turn on and stay on on my dash. My speedometer would not move while I was driving, so I could not see how fast I was going. I believe this is a severe safety issue for myself as well as others. The tachometer would jump up and down and would not function correctly. My dash stated that I had low tire pressure, that I was having problems with my traction control, that my BSD system was not working, that my ABS was not working, that my emergency brake was on even though it was not. It also stated that I did have functioning air bags, which is a severe safety hazard in the chance that I could've gotten into a wreck and they might not have worked. It also stated that I was not in Drive even though I clearly was. It also stated that I had no power steering while I was driving, before the light would turn off and I could properly steer again. This is a severe safety issue that could put me at risk. Finally, my check engine light turned on and stayed on. Yesterday on 06/09/2025 I was able to take it a vehicle maintenance shop so they could run a full diagnostic test. They discovered that I did not have power steering even though there was fluid due to the electrical problems with my dash. They also discovered the C-CAN buss was off and that my vehicle was losing communications with the TCM and HVAC. It was discovered that this was due to my rear view back-up camera malfunctioning, causing the C-CAN network to short out. They had to unplug my rear back-up camera to return everything to normal. I have found on hyundai recall forms that other years of hyundai models had similar problems and I believe that 2018 hyundai sonatas are also having the same problem. I wanted it to be made aware because online, people have stated they are having the same issues. Attached gif that shows part of problem.

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