NHTSA Complaint #11083400 — 2017 FORD EDGE
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11083400 |
| Vehicle | 2017 FORD EDGE |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
I LEASED THIS 2017 FORD EDGE IN DECEMBER OF 2017. UPON DRIVING IT AT NIGHT I NOTICED A VERY DIM LIGHT ON LOW BEAM SHOWING THE ROAD. I THOUGHT IT WAS JUST ME BUT THEN I HAD MY HUSBAND DRIVE HE ALSO EXPERIENCED DIFFICULTY IN SEEING THE ROAD WHEN THE HEADLIGHTS WERE ON LOW BEAM. I TOOK IT TO MY DEALER AND THEY VERIFIED THAT THE CAR HAS VERY LOW VISIBILITY ON THE LOW BEAMS. THEREFORE THERE WAS NOTHING THEY COULD DO. I CONTACTED THE FORD MOTOR CO AND THEY TOLD ME THAT CAR WAS PERFORMING AS DESIGNED. THAT IS MY ISSUE. I DRIVE A LOT AT NIGHT AND THIS IS VERY MUCH A SAFETY CONCERN. I HAVE OWNED 6 FORD PRODUCTS IN THE PAST AND HAVE NEVER EXPERIENCED THIS TYPE OF LIGHTING. I ALSO HAVE DONE MY RESEARCH THRU THE INTERNET AND HAVE NOTICED MANY MANY COMPLAINTS ABOUT THE FORD EDGE LOW BEAM POOR PERFORMANCE. I BELIEVE THE GOVERNMENT SHOULD LOOK INTO THIS MATTER. IT IS NOT SAFE TO DRIVE AT NIGHT. I REALLY HATED TO BRING THIS TO YOUR ATTENTION BUT I FEEL THERE IS A RISK TO FORD EDGE OWNERS. I WAS TOLD BY FORD THAT MAYBE I SHOULD LOOK INTO AFTERMARKET HEADLIGHTS BUT THAT SOUNDED ODD TO ME AS I HAVE PAID $ 40,000 FOR A CAR WITH POOR LOW BEAM HEADLIGHTS. THIS IS A CONCERN THAT SHOULD BE ADDRESSED. FORD SAID THAT THE CAR IS PERFORMING AS DESIGNED. I DISAGREE. THANK YOU FOR YOUR TIME.
Related Complaints for the 2017 FORD EDGE
Other EXTERIOR LIGHTING Complaints
#11694555
The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving at various speeds, the engine f...
#11686644
I bought this car used from Honda Dealership. It had 84,000 mileage on it and since then. The headlights are so dim a...
#11439610
I can not see a dark road in the night if there is no additional lighting, such as street lights. I have been to the...
#11419205
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was parked when he noticed that there was wate...
#11376317
THE LOW BEAM HEADLIGHTS ARE VERY DIM, AND WHEN IT'S RAINING AT NIGHT, IT IS ALMOST TOO DIM TO DRIVE SAFELY. THE HIGH...
Recent Complaints for the 2017 FORD EDGE
#11718696
SERVICE BRAKES
On February 14th while operating the vehicle I experienced a braking failure where the brake pedal went to the floor ...
#11718538
ENGINE
I have a 2017 Ford Edge with the famous coolant intrusion problem that has now caused me to need a new engine and For...
#11717229
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Bra...
#11717118
ENGINE
Coolant intrusion into cylinder 2 causing misfire in cylinder 2 and subsequent P0302 error code. Coolant level drops...
#11716934
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Bra...