NHTSA Complaint #11439610 — 2017 FORD EDGE

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11439610
Vehicle 2017 FORD EDGE
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I can not see a dark road in the night if there is no additional lighting, such as street lights. I have been to the dealership and there is no brighter bulbs approved by Ford; they have repositioned the lights and it does not help. I have missed a right turn several times and understeered. Twice I have missed the road completely and ran into a ditch that was not made visable when using the dim headlights. I have hit a fence post after going into the ditch. I made no insurance claim thinking that I was my fault that I can not see well in this vehicle. I see several post online with complaints and concerns regarding this same issue of the 2017 Edge Titanium not have efficient dim headlights. This is a major safety concern. I can not see to safely drive at night on dark roads such as in the country. I can not see the road ahead of me more that a couple of feet and not at all when turning right. I bought the car from a dealership in spring this year, 2021. I seldom drive at night and I finally decided it is a vehicle issue not my personal issue with not being able to see the road at night. I will be going back to the dealership...again. It looks like I will have to buy a different car since there is nothing that can be done to make this car safe!!

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